Terms of Service
These Terms of Service ("Terms") govern your use of the Interva platform ("Service") available at interva.io, app.interva.io, and tenant subdomains. By creating an account or using the Service you agree to these Terms. If you are signing up on behalf of an organization, you confirm you have authority to bind that organization.
1. Eligibility
Interva is a business tool. You must be at least 18 years old and an authorized representative of the organization you register. Personal‑consumer accounts are not supported.
2. The Service
Interva is an AI‑assisted hiring platform that lets HR teams:
- generate job posts and application forms
- run AI‑conducted voice interviews
- score and summarize candidates
- manage the hiring pipeline from application to offer
AI outputs are advisory. A human must make every final hiring decision. We do not guarantee the accuracy, completeness, or fitness‑for‑purpose of AI outputs and cannot be held responsible for hiring decisions made solely on the basis of AI outputs.
3. Free trial
New workspaces receive a 14‑day free trial of the paid plan with no credit card required. At the end of the trial you may convert to a paid subscription, remain on the free tier (if available, with limited features), or let the workspace be archived.
4. Subscriptions and billing
Paid subscriptions are billed monthly or annually in advance via our payment processor iyzico (iyzi Ödeme ve Elektronik Para Hizmetleri A.Ş.). Prices are listed on our pricing page and may be updated with 30 days' notice to existing subscribers. Sales tax and VAT are added where applicable. Subscriptions renew automatically at the end of each billing period unless cancelled.
5. Cancellation
You may cancel at any time from your workspace's billing settings or by emailing support@interva.io. Cancellation takes effect at the end of your current billing period; paid features remain available until then. We do not charge any cancellation fee.
6. Refunds
- We do not issue refunds for partial billing periods.
- If we materially fail to deliver the Service and cannot remedy within 30 days, you may request a pro‑rata refund of the unused portion of your current term.
- If you are a consumer in the EU or UK, you may cancel within 14 days of your first paid subscription for a full refund (even though Interva is a B2B service — we extend this courtesy voluntarily).
- Refunds outside these cases are at Interva's sole discretion.
- Refund requests: email support@interva.io with your workspace name and the iyzico order or invoice ID.
7. Acceptable use
You will not use the Service to:
- Violate any law, including employment, anti‑discrimination, or data‑protection law
- Screen candidates on the basis of protected characteristics (race, religion, gender, age, disability, national origin, sexual orientation, and similar)
- Upload illegal, infringing, or deceptive content
- Send unsolicited marketing messages
- Reverse‑engineer, scrape, load‑test, or interfere with the Service
- Share login credentials outside your workspace members
- Use the Service for automated mass hiring in ways that would expose candidates to unreasonable harm
We may suspend or terminate accounts that violate these rules without refund.
8. Your content
You retain all rights in the content you upload — job posts, logos, candidate data, your workspace settings. You grant Interva a limited, non‑exclusive, royalty‑free license to host, transmit, display, and process that content solely to operate the Service. We do not use your content to train general‑purpose AI models, and we do not share your content with other customers.
9. Candidate data
You are the data controller of the candidate data you collect and process through Interva. You must have a lawful basis under applicable data‑protection law (consent, legitimate interest, etc.) to collect that data and to record voice interviews. You must disclose the use of AI in your hiring process where local law requires it. Interva acts as your data processor, follows your documented instructions, and signs our Data Processing Addendum on request (dpa@interva.io).
10. Intellectual property
All rights in the Service — software, models, design, logos, documentation — belong to Interva or its licensors. These Terms do not transfer any IP rights to you beyond the limited license to use the Service. Feedback you voluntarily send us may be used to improve the Service without obligation or payment.
11. Third‑party services
The Service integrates third‑party providers (OpenAI, Vapi, iyzico, Bunny.net, Hetzner, Google Workspace). Your use of any external feature is also subject to the respective provider's terms. Interva is not responsible for outages or changes in third‑party services that are outside our reasonable control.
12. Warranties and disclaimers
Except as expressly stated in these Terms, the Service is provided "as is" and "as available" without warranty of any kind. We disclaim, to the maximum extent permitted by law, all warranties including merchantability, fitness for a particular purpose, non‑infringement, and the accuracy of AI outputs.
13. Limitation of liability
To the maximum extent permitted by law, Interva's aggregate liability for any claim arising out of or relating to these Terms or the Service is limited to the fees you actually paid us in the twelve months preceding the event giving rise to the claim. We are not liable for indirect, incidental, special, consequential, or punitive damages, nor for lost profits, revenue, goodwill, or data.
14. Indemnification
You will defend and indemnify Interva against any third‑party claim (from a candidate, regulator, employee, or otherwise) arising from your misuse of the Service, your violation of law, your violation of these Terms, or your hiring decisions made on the basis of AI outputs.
15. Termination
We may suspend or terminate your account for breach of these Terms, non‑payment, or as required by law. Upon termination your access ends, and after a 30‑day recovery window your data is deleted except where we are required by law to retain it (e.g. billing records).
16. Data export
You may export your workspace data (jobs, applications, interviews, transcripts) in a machine‑readable format at any time from your workspace settings or by emailing support@interva.io.
17. Changes to the Service
We will not materially reduce paid features without 30 days' notice. Where we do, you may cancel and receive a pro‑rata refund of the unused portion of your current term.
18. Governing law and jurisdiction
These Terms are governed by the laws of the Republic of Türkiye, without regard to conflict‑of‑law principles. Exclusive jurisdiction belongs to the courts of Istanbul, Türkiye, except where mandatory consumer‑protection law in your jurisdiction provides otherwise.
19. Changes to these Terms
We may update these Terms from time to time. Material changes are notified via email to workspace owners and in‑app at least 30 days before they take effect. Continued use after the effective date constitutes acceptance.
20. Contact
Support · support@interva.io
Billing · billing@interva.io
Legal · legal@interva.io